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Voice 3 posts

Every post filed under Voice, newest first.

Multilingual AI agents that do not break on real customers
7 min read

Multilingual AI agents that do not break…

Why naive chatbots fail on Arabic, Spanish, and code-switched WhatsApp or voice traffic, and the engineering stack I use instead: detect, normalize, retrieve natively, reply natively, and score quality per language.

HeyGen's founder left an AI clone on sales calls. It closed 132 deals and invented a $4,800 plan.
5 min read

HeyGen's founder left an AI clone on…

Wayne Liang paired a HeyGen avatar with an OpenClaw agent during paternity leave. Eight weeks, 2,741 prospect calls, 132 paid customers, and a handful of rogue pricing mistakes that only guardrails fixed.